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Frequently Asked Questions
I'm nervous about internet transactions, how do I know I can trust you?
Matrixeyewear.com is a subsidiary of Web Properties, Inc., a New Jersey-based corporation located at P.O. Box 1174, Hammonton, NJ 08037. This website has been selling Matrix sunglasses since 2003, and to date we have shipped nearly 5,000 pairs of Matrix Sunglasses!
For any other questions, please contact us, and we'll get back to you within 1-2 business days.
Our website is 100% hacker safe, guaranteed. All transactions are secured with up to 256-bit Secure Sockets Layer (SSL) encryption, and all secure shopping cart and checkout pages are monitored for hacker activity via McAfee Secure - 24 hours a day, 7 days a week.
How much is shipping?
Shipping is absolutely FREE. Order as many pairs as you like, no shipping charges will be added.
Do you ship internationally?
Yes. We ship internationally. And here's the best part: We don't charge any extra to ship your item internationally. Shipping is still FREE.
How fast do you ship?
Your item will be shipped within 1-2 business days. Domestic orders can expect to receive their order within 2-5 days after shipping.
International orders can take 7-20 days after shipping. All orders are shipped USPS. International orders are shipped First Class International.
So these sunglasses are exactly the same as the ones worn in the movie?
Although there are others out there who will lead you to believe they are the actual sunglasses worn in the movie, those sunglasses were custom made for each actor/actress.
Our sunglasses are among the closest sunglasses on the market today. We provide the highest quality Matrix sunglasses you will find and we back it up with our exceptional satisfaction guarantee.
When I place my order, will my credit card be safe?
Yes. We take security very seriously, which is why all transactions are secured with industry-leading 256-bit Secure Sockets Layer (SSL) encryption. Click on the Certification Seal above to verify. As an added safety measure, through our partnership with 1ShoppingCart, all secure pages are monitored for hacker activity via McAfee Secure 24 hours a day, 7 days a week. Your personal and financial information is safe with us, guaranteed.
Can I pay with check or money order?
Yes. Please click here for our order form which can be mailed in.
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Become an affiliate |
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Matrix Eyewear and it's operator are in no way affiliated to, representing, associated, or sponsored by Warner Brothers or The Time Warner Entertainment Company. Matrix Eyewear has no affiliation to, and is not associated or sponsored by any of the above mentioned parties. At no time has MatrixEyewear.com intentionally caused confusion or mistake as to the source, origin, or approval of our products and operations. We know you will be pleased with our exceptional Neo sunglasses, Morpheus sunglasses, Trinity sunglasses, Agent Smith sunglasses, Niobe sunglasses, Seraph, and The Twins sunglasses. The sunglasses in the movie are custom made, and we do our best to get you the very same style worn in the movie, but they are not replicas so as not to violate any copyright laws.
Copyright © 2003-2010 Matrix Eyewear. All rights Reserved. |
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