The Matrix Help Desk |

The Matrix Help Desk

Matrix Sentinels

Here is yet another funny video I stumbled onto this morning that I just had to share; hence, it’s the topic for today’s blog post!  The animated video shows The Matrix from a “back-office” perspective, and it’s quite unique.  I’ve embedded the video immediately below, and I’ve summarized the key points beneath the video just in case you’re “on the fence” about watching it.  But, it’s only about 4 minutes long, so I definitely recommend you throw on your Matrix sunglasses and watch it right now!  And please feel free to drop a comment below and let us know your thoughts on the video…

Basically, the video depicts someone calling into a help desk to solve a computer problem.  But in this case, both the caller and the help desk representative are robots – specifically, they are the floating killing machines known as Sentinels (pictured above).  The phone rep sits (or more specifically, floats) in a cubicle decorated with a Depeche Mode sign, a poster from one of the Terminator movies, and small toy replicas of R2D2 and C3PO.  Nice!

The caller is upset, and says that he “may have caused a glitch in The Matrix” (the black cat) and he needs assistance.  The phone rep asks if he tried to restart the program, but of course it’s not possible to reboot The Matrix!  The next minute or so is a give-and-take conversation between both robots, including the phone rep asking such questions as:

  1. “What version of The Matrix are you running?”
  2. “Have you installed all the updates?”
  3. “Have you tried pressing control-alt-delete?”
  4. “Do you have any protection software running” (to which the caller replies…um, yes – Agent Smith!).

The phone rep then notices a hacker in the system, which turns out to be Morpheus.  Then, the caller expresses disgust at the fact that there is now “an anomaly” in the system (which turns out to be Neo…flying while wearing his Neo sunglasses!).  Finally, the caller hangs up on the phone rep and figures out the solution by himself – he switches to an Apple.

So again, you might as well watch the short animated video right now…you don’t have anything to lose.  And whether you love it or hate it, I’d like to know so please do leave a comment if you are so inclined.  Enjoy!

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